Sculpt Lifestyle provides a one-year limited manufacturer’s warranty on all of our Sculpt Massage Guns for defects in material and workmanship.
Any defects with our products can be sent in for an expert review. During inspecting, if the product has been determined to be a manufacturer’s defect, a replacement will be provided. A product sent in for review that is determined to have no manufacturer’s defect will result in the customer having the product sent back at their expense.
LIMITED WARRANTY COVERAGE
The limited warranty will only be in effect if the device is used and purchases within North America. The limited warranty does not cover damage, failure, or any other defects as a result of abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, water; abrasives; negligence; failure to follow manufacturer's instructions; loss of the device; normal wear and tear; alterations; or overuse.
Returns due to human error will not be accepted, such as dropping on the floor, tampering with product, inappropriate usage, use with power outlet other than the one provided, or water damage. Other issues will be reviewed on a case-by-case basis.
Return Postage is not refundable. Proof of purchase is required. Return shipping for any inspects are at the cost of the customer.